How to connect to Rescue from an iPad for Technical Support

From the iPad, search for the App Rescue. 

If Rescue is not on the iPad, install the the App Rescue from the Meraki MDM App. 

Once you find or the App has been installed, launch Rescue by tapping on the App. 

Tap on Continue.

Enter the PIN code provided to you. 

Tap on Ok. 

Tap on Broadcast. 

Tap on the Broadcast button. 

Tap on Start Broadcast.

Now your screen is being shared for remote desktop support. The Technician can see your screen. Press on the Home button and then show or demonstrate the issue or question you have. 

To end the broadcast tap on Rescue and tap on Stop Broadcast.